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FinCrime Quality Assessor

|  Posted on:
September 14, 2021

FinCrime Quality Assessor

FinCrime Quality Assessor
Full Remote
50000 US Dollar - 100000 US Dollar
Bachelor or Master

Job Details


We are looking to hire a talented and experienced Financial Crime (“FinCrime”) Quality Assurance specialist who has experience in assessing the effectiveness of FinCrime controls. They will join our dedicated FinCrime Quality Assurance team and will help Monzo fight against FinCrime. 
You will spend your time reviewing a multitude of FinCrime controls to determine their effectiveness, such as transaction monitoring, sanctions screening, ID&V, CDD, Suspicious Activity Reports (SAR) and investigating high risk account activity. 
As part of this role, you will gain exposure to possible money laundering, fraud, sanctions breaches, terrorist financing, bribery and corruption and tax evasion and will be trained in our quality assurance process.

You’ll spend your time:

  • Assessing the validity of actions performed and decisions made across a variety of FinCrime controls, such as transaction monitoring, sanctions screening and customer due diligence reviews;

  • Identifying operational errors and determining their root cause;

  • Writing thorough, constructive and balanced feedback to enable business improvements and COp development;

  • Reviewing and providing input into re-mark requests, providing clarity and where appropriate taking on feedback to avoid errors in future;

  • Authoring brief guidance notes to aid FinCrime control operators, to improve compliance with control requirements in the future;

  • Contributing to feedback sessions with FinCrime control operators, so that they understand what specific actions need to be improved and how improvement can be achieved;

  • Checking the work of other team members and providing training as required;

  • Flagging trends and patterns and escalating risks to QA Analysts for further review;

  • Supporting the Learning & Development team with writing training and guidance where gaps are identified;

  • Monitoring remediation action as a result of QA findings;

  • As relevant, completing end to end customer journey reviews across FinCrime tasks.

You should apply if: 

  • You ideally have gained substantial experience in FinCrime operations in either UK current accounts or business banking, completing or providing assurance for tasks such as transaction monitoring reviews, sanctions screening and SAR writing;

  • You have strong decision making skills;

  • QA / checking experience is essential;

  • You are passionate about Monzo and putting customers first whilst also fighting FinCrime;

  • You enjoy working efficiently and independently in a fast-paced, high-volume environment;

  • You are comfortable learning and using new technologies and approaches;

  • You're great at explaining things to people, and have flawless written English.


Please apply by 5pm 28th September 2021

Salary is around £36k to £42k plus stock options and other benefits.

Diversity and inclusion is a priority for us – if we want to solve problems for people around the world, our team has to represent our customers. So we need to attract the best talent and create an environment that supports and includes them. You can read more about diversity and inclusion on our blog.

If you prefer to work part-time, we'll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance.

The application process consists of a 30mins phone call with a recruiter, an initial call with someone from the team, followed by a practical written exercise and 2-3 on-site interviews at our office in London or remotely via hangouts. We promise not to ask you any brain teasers or trick questions.

Equal Opportunity Statement

At Monzo, embracing diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone.

We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.


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