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Senior Manager, Business Operations

|  Posted on:
July 23, 2021

Senior Manager, Business Operations

Senior Manager, Business Operations
Full Remote
50000 US Dollar - 100000 US Dollar
Bachelor or Master

Job Details

About Loom
Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 10M users across 120k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.

Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.

The Role:
We are looking for someone who will be a key cross-functional Loommate and take on some of Loom's most urgent, cross-functional business strategy and operational projects. As a hire on a small team, you will work collaboratively across Engineering, Product, Go-to-market, and Ops teams on a variety of strategic and operational initiatives. You will be digging through data, identifying actionable insights, scoping out project plans and driving the cross-functional execution and implementation of those projects. We're looking for someone who has both an analytical mind-set and a collaborative problem-solving approach, who can solve complex problems in a structured manner, and is comfortable working in an ambiguous and evolving role.
  • Drive and support cross-functional initiatives such as quarterly company-wide planning, pricing strategy, strategic investments and geographic expansion
  • Partner with stakeholders across Loom to support their business initiatives and operations in a collaborative, data-driven way
  • Work cross-functionally to engage with project partners to understand, scope and implement operational improvements or perform analysis to inform strategic decision-making
  • Leverage your business background to design and implement strong systems and processes that support Loom's scaling and improves Loom's operational performance
  • Exercise sound business judgment to prioritize and evaluate new initiatives and company priorities, with an eye toward long term value creation
  • 5+ years of relevant experience in management consulting, investment banking, private equity, corporate planning, business finance, analytics, or related fields.
  • Practical business sense and a strong ability to ask the right questions and translate strategic concepts into an operational execution plan
  • A highly entrepreneurial “roll up your sleeves” mindset; excited about making an impact at a fast-growing company
  • Strong analytical and problem-solving skills; ability to distill complex issues into structured frameworks and communicate actionable insights.
  • Excellent ability to communicate effectively with all levels of the organization and build strong working relationships
  • Experience with SQL or strong willingness to learn
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